A customer holding a Klapp contactless stand under a blue sky

Build customer loyalty.
Understand their habits.

See who returns, spot who is drifting away and reach out at the right time.

One tap at the counter.
A connection that lasts.

Digital loyalty cards. Points for coming back. A clearer view of your customers’ habits.

Explore the customer journey
A hand holding an iPhone Air near a Klapp contactless stand Klapp contactless stand with its raised edge and logo

The essentials, straight to your inbox.

Every week, Klapp turns your visits into useful insights: see which customers to contact and how many return after your messages.

  • Visits and customers this week
  • Rewards your customers have earned
  • Customers who have not visited recently
Le Coffee

Send an offer to your customers

Choose a template, make it your own and send it on WhatsApp.

1. Your message

Flash offerHappy hourNew arrival
Hello, a special offer is waiting for you today at Le Coffee.

2. Who will receive the offer?

All customersAll available customers
Inactive customersCustomers who have not visited recently
Prepare my campaign

Know who to reach. Take the next step.

Open your personal link, choose a message and select your customers. Klapp prepares the list and the message, with sending options to suit your plan.

No account to create. Access your page through a personal link you can add to your home screen.

Simple for them. Useful for you.

For your customers

Their loyalty, always close at hand.

  • No app to download
  • Their card and points in their Wallet
  • A reward after the number of visits you choose
For your business

See who returns and who to contact.

  • Keep serving customers without slowing down
  • The essentials arrive automatically every week
  • See which customers to reach out to

For businesses where every visit counts.

A barista making coffee

Cafés

A meal being prepared in a restaurant

Restaurants

A hairdresser at work in a salon

Hair salons

A treatment at a beauty salon

Beauty salons

A customer being welcomed into an independent shop

And more

One price. Everything included.

Contactless stand, Wallet cards, weekly summary and messages in a click. No commitment. Cancel anytime.

Klapp planNo commitment

Loyalty and ready-to-send messages

€49per month, excl. VAT

Everything is included: the contactless stand, unlimited loyalty cards, a weekly summary and WhatsApp messages ready to send from your number. Your first month is free.

  • Contactless stand included, delivered to you
  • Unlimited loyalty cards
  • Weekly summary and customers to contact
  • WhatsApp messages ready to send from your number
  • Ask for Google reviews at the right time
Get started
Optional extra

Automated messages

Custom quotebased on volume

For business owners who want to automate WhatsApp campaigns, with an agreed message volume and clear messaging costs.

  • Sent through WhatsApp Business Platform
  • Campaigns sent automatically
  • Monthly volume agreed together
  • Marketing messages billed based on usage
  • Setup support from Klapp
Let’s talk

Let’s see how Klapp can work for you.

A short demo is all you need to see the customer experience, the weekly summary and follow-up messages.